1-4 BUSINESS DAYS DELIVERY
SECURE CHECKOUT
EASY RETURNS
- Description
- Shipping and Refund
- Reviews
Shipping policy
Expedited Shipping:
- Need your order faster? We offer expedited shipping options like 2-day and next-day air for an additional cost.
- Shipping rates are calculated and displayed during checkout based on your chosen service and delivery location.
Order Processing:
- Most orders placed before noon CST on in-stock items will ship the same business day.
Oversized Items:
- Please note that some items, like wheels, tires, bumpers, racks, and full suspension kits, may require additional handling charges due to their size, weight, or truck freight requirement.
- Any additional charges will be clearly displayed during checkout.
Additional Notes:
- Free shipping offer may not apply to all product categories.
- Delivery times for expedited options are estimates and may vary based on your location.
Refund policy
We accept returns within 30 days of delivery for new, unused items in original packaging. To start a return, email sales@offroadspecialty.com with your order # and reason. If approved, we’ll issue a prepaid label (or you may use your own carrier, depending on the item). Refunds are issued to the original payment method within 5–10 business days after inspection. Exceptions: custom/special-order items, installed/used items, and items without original packaging are non‑returnable. A restocking fee (up to 15%) may apply on non-defective returns. For freight shipments, note delivery damage on the BOL and contact us within 48 hours.
You can always contact us for any return question at sales@offroadspecialty.com.