Factor 55 Basic Guide To Kinetic Energy Recovery and Towing A Disabled Vehicle Off Road

Shipping Policy

Free Shipping Over $250

Free standard shipping is available on orders over $250 within the contiguous United States.
Restrictions: Free shipping does not apply to oversized items, freight shipments, or deliveries to Alaska, Hawaii, or U.S. territories.

Delivery Timeframes

• Standard Shipping: 3–7 business days after order processing.
• Expedited Shipping: 2-day and next-day air options are available at checkout for an additional cost. Delivery times are estimates and may vary based on your location and carrier performance.
• Order Processing: Orders placed before 12 PM CST on in-stock items typically ship the same business day. Exceptions may apply based on supplier processing times or carrier delays.

Oversized Items

Some items, such as wheels, tires, bumpers, racks, full suspension kits, and campers, may require additional handling charges due to size, weight, or truck freight requirements.
Oversized item fees include:

• Tents: $200
• Bumpers & Racks: $100
• Magpak Camper: $300

These charges will be clearly displayed during checkout before you complete your order.

Additional Notes

• Free shipping offer may not apply to all product categories.
• Delivery times for expedited options are estimates and may vary based on your location.

Fulfillment Notice

Off-Road Specialty operates as a dropshipping business. Products are shipped directly from our suppliers to your door. Shipping times may vary depending on the supplier’s location and availability. We work only with trusted partners to ensure timely and secure delivery.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at sales@offroadspecialty.com within 48 hours of delivery (or expected delivery date). For freight shipments, note any visible damage on the Bill of Lading (BOL) before signing.

Refund Policy

We accept returns within 30 days of delivery for new, unused items in original packaging.
To start a return, email sales@offroadspecialty.com with your order number and reason for return. If approved, we’ll issue a prepaid return label (or you may use your own carrier, depending on the item).

Refunds: Issued to the original payment method within 5–10 business days after inspection.

Exceptions:

• Custom or special-order items
• Installed or used items
• Items without original packaging

For freight shipments, note delivery damage on the BOL and contact us within 48 hours.

You can always contact us for any return question at sales@offroadspecialty.com.